Are you a new patient wondering if you can register with the surgery? If so, please read our page regarding joining the practice
‘Same day’ appointments are available in person at reception from 8:30 am on Monday to Friday on a first come first serve basis. Some of these appointments are available to book online at 8:00 am by downloading the NHS App. Other online service providers are available and can link with this Practice but the NHS App is recommended as more NHS services may become aligned with the app in future. Please add reason for your appointment when booking online. If you cannot see an appropriate appointment, this means they have all been allocated, you can still come to the practice as above at 8:30 am.
The absolute number of appointments available online can vary from day to day and from term time to vacation time as the number depends on the number and availability of clinicians on duty on any particular day. All appointments are hugely in demand so please ensure that you contact the Practice at the suggested times if you know that you need an appointment that day.
Weekend appointments are bookable in advance only and available to book online on the NHS App at 12 noon on Wednesday and Thursday. Any remaining appointments can be booked at reception or by phone from 12:30 pm.
If you book an appointment online incorrectly this will be cancelled. You will get a message informing you of this. Please see below for a guide on what could be booked in with our Nurses.
You can book to see a doctor or nurse. Our experienced nurses are able to deal with a wide range of medical problems – These problems can be dealt with by a nurse, via online booking AND reception:
These problems can be dealt with by a nurse, accessible via reception only:
Unfortunately, we cannot accommodate intrauterine device (IUD) fittings/contraceptive sub dermal implant insertion and removals, travel advice and immunisations, and medicals in ‘Same Day’ appointments-please ask at reception for more information.
Our ‘same day’ appointments are available Monday – Friday from 8.30 am. These are allocated on a ‘first come, first served basis’. Come to the surgery and you will be allocated an appointment time for that day. You can choose either to sit and wait or return for your appointment. We aim to provide a large number of ‘same day’ appointments each day.
Follow up appointments
Once you have consulted with a clinician, they may discuss the need for a follow up consultation with you. This may take place in person or by telephone-the clinician consulting with you will discuss which may be the most appropriate way to see you again depending on your initial reason for attending.
A small number of telephone appointments are available at the Practice. These are mainly for follow up appointments rather than for new queries or problems so may be only be booked after consultation with the clinician. At present, telephone appointments cannot be booked online. The number of telephone consultations may change during vacations to enable us to keep contact with your during the vacation periods and minimise the need for you to seek advice from other GPs as ‘temporary residents’.
Please note you will be given a time for your telephone appointment but you could be called up to 30 minutes either side of your appointment time. Please bear that in mind when making a telephone appointment. If you miss your telephone appointment then you will need to contact Reception to reschedule another appointment.
Appointments relating to mental health concerns including for reissue of medication for mental health diagnoses are available with GPs only at present. The Practice team is widening to employ pharmacists and so they may be able to reissue (but not start) medication for mental health diagnoses.
|Monday||07.00 – 19.00|
|Tuesday||07.00 – 19.00|
|Wednesday||07.00 – 19.00|
|Thursday||07.00 – 19.00|
|Friday||07.00 – 19.00|
|Saturday||09.00 – 13.00|
|Sunday||09.00 – 13.00|
Text message reminders
If you have a booked appointment you will receive a text reminder approximately 24 hours beforehand.
How to Cancel an Appointment
If you no longer need the appointment you can cancel it by replying ‘cancel’ to the text, or by logging into Patient Access and cancelling it, or by ringing reception on 0113 2954488.
Please make the effort to cancel your appointment if you don’t need it, someone else will certainly be able to make use of it!
If you would like a chaperone to be present during your appointment, please advise the receptionist, either when making your appointment or when ‘checking in’
A chaperone is usually a clinician, who is present when there is an intimate examination, or when the subject matter poses the risk of a misunderstanding