Order Medication

There are three ways in which you can order a prescription at the practice. We recommend you choose the NHS app as the quickest way to get your medication ordered if possible. You will need a UK mobile number to download the NHS app.

Non-urgent advice: Please note

We do not to take prescription requests over the phone for safety reasons


The NHS app is the quickest and most secure way of ordering your medication. It is available on all popular app stores, as well as through a web browser.

Once you’ve signed up, you will be able to order you prescriptions, as well as access your Covid pass and your medical records.

You can request medications through PATCHS, our online consultation system. If you are requesting a repeat medication, please select the “Administrative Help” option. If it is a new medication, please select the “common problems” option and provide us with more detail around your condition.

Contact us online!

Via letter/post

You can request repeat medications using the white tear-off slip attached to your previous prescription, either by posting it to the practice or dropping it off at the practice.

Collecting Your Prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP surgery
  • at any pharmacy that accepts repeat prescriptions

Questions About Your Prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription Charges

What to do With Old Medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.