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IMPORTANT INFORMATION: Changes to pharmacy-ordered repeat prescriptions
From the 1st January 2021, you will need to order your repeat medication directly from the GP practice. From the start of the new system, community pharmacies, online pharmacies and other dispensing contractors (which include appliance contractors) will no longer be able to order repeat prescriptions on your behalf.
Repeat prescription orders will need to be made by you, a relative or carer directly from the GP practice. Repeat prescriptions can be ordered in the following ways:
Patients are encouraged to sign up for online ordering: download the official NHS App and follow the instructions to register online. This is a very straight forward process and will allow you to access and order your repeat medications at a time convenient to you, 24 hours a day. If you have any problems with setting this up, please contact the practice.
By encouraging all patients that have the ability to order their own repeat prescriptions it will offer you, as the patient, full control over which prescription items are issued each month. Please ensure you only order what you require to avoid over-ordering and stockpiling your prescription medicines.
Please allow time for your repeat prescription to be processed: The GP practice will require at least 2 working days to issue your repeat prescription. Your pharmacy or appliance contractor will then need a further 1 -2 working days to dispense your repeat medication as they may need to order in any items that they do not have in stock.
We would recommend ordering your repeat medications 7 days before your previous supply is due to run out.
Please note that the collection, dispensing and delivery of your prescription from community pharmacies, online pharmacies and appliance contractors will remain the same, it is only the ordering process that will change. If you have a nominated pharmacy your prescription will still go directly there. If you do not have a nominated pharmacy, please nominate a pharmacy now (you can do this via the NHS App or contacting your pharmacy of choice).
If you or someone you know requires assistance when ordering repeat prescriptions, then please enquire with the GP practice. These patients will receive support to access help.
If you need any further information or have concerns regarding these changes, please leaflet for more information, or you can speak with a member of staff in the practice who will be happy to help.
Many thanks for your understanding.
Leeds Student Medical Practice
Information updated on, 22/12/2020