4 Blenheim Walk, Leeds LS2 9AE

Phone: 0113 295 4488

No jobs are currently available.

Leeds Student Medical Practice - Patient Survey 2019

All information is kept confidential and LSMP staff are happy to answer any questions you may have.

1. How helpful are the reception staff?
Very helpfulHelpfulNeitherNot helpfulVery unhelpful

2a. How easy is it to get through to someone at the Practice by telephone?
Very easyEasyNeitherDifficultVery difficult

2b. How easy is it to book an appointment in person at the Practice?
Very easyEasyNeitherDifficultVery difficult

2c. How easy is it to book an appointment online?
Very easyEasyNeitherDifficultVery difficult

At your last GP appointment, how did you rate your GP in each of the following areas;

3a. Asking you about your symptoms?
Very goodGoodAveragePoorVery poor

3b. Listening to you?
Very goodGoodAveragePoorVery poor

3c. Explaining tests and treatments?
Very goodGoodAveragePoorVery poor

3d. Involving you in decisions about your health?
Very goodGoodAveragePoorVery poor

3e. Treating you with care and concern?
Very goodGoodAveragePoorVery poor

At you last Nurse/HCA (Health Care Assistant) appointment, how did you rate them in each of the following areas;

4a. Asking you about your symptoms?
Very goodGoodAveragePoorVery poor

4b. Listening to you?
Very goodGoodAveragePoorVery poor

4c. Explaining tests and treatments?
Very goodGoodAveragePoorVery poor

4d. Involving you in decisions about your health?
Very goodGoodAveragePoorVery poor

4e. Treating you with care and concern?
Very goodGoodAveragePoorVery poor

Opening hours

5. How satisfied are you with the hours the surgery is open?
Very satisfiedFairly satisfiedNeitherFairly dissatisfiedVery dissatisfied

LSMP

6. In general how satisfied are you with the care provided by LSMP?
Very satisfiedFairly satisfiedNeitherFairly dissatisfiedVery dissatisfied

It is important to us that we make our services as inclusive as possible to meet the needs of our patients. To help us do this, please let us know how inclusive you find the following elements of our service;

7a. Arrival and welcome to the Practice?
Very inclusiveFairly inclusiveNeitherNot very inclusiveNot inclusive

7b. Information provided about services and groups?
Very inclusiveFairly inclusiveNeitherNot very inclusiveNot inclusive

7c. Use of inclusive language and terminology for example relating to LGBT communities, BAME communities etc?
Very satisfiedFairly satisfiedNeitherFairly dissatisfiedVery dissatisfied

7d. Availability of materials and resources?
Very inclusiveFairly inclusiveNeitherNot very inclusiveNot inclusive

7e. Translation services, for example spoken, written and electronic?
Very satisfiedFairly satisfiedNeitherFairly dissatisfiedVery dissatisfied

Please let us know if there is anything that stops you from accessing services at LSMP;

8.

If you wanted to find out information about the practice, which of the following would you use?

9. LSMP WebsiteLSMP Facebook pageLSMP Twitter accountLSMP Instagram accountTelephone call to LSMP

10. How easy is it to use the LSMP website to look for information?
Very easyEasyNeitherDifficultVery difficult

Free text comments (Optional)

11.