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We are constantly striving to improve our services and involve patients in the development of our future plans. We welcome feedback on the services we provide, we want to know what’s working well and which aspects we need to improve. In September 2013, we completely redesigned our appointment system, following feedback from our patients
Our Patient Reference Group is one way we seek the views of our patients. The Group is ‘virtual’ and is run through facebook, we aim for one ‘face to face’ meeting per term. As a ‘thank you’ for being part of the group, on joining, we provide a lunch voucher for each member. Please contact Vanessa Hails, Practice Manager for more information on, firstname.lastname@example.org
If you wish to view the patient participant group report please click here