4 Blenheim Walk, Leeds LS2 9AE

Phone: 0113 295 4488

Patient Access Login

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Patient Access

Open our Patient Access site.  Patient Access is a service that allows you to use the Internet to view, book, and cancel appointments, 24 hours a day, 7 days a week. You can also use it to request repeat prescriptions

It is simple to register for Patient Access!

  • You must be a fully registered patient
  • Open the Patient Access secure web site and create an account. At your next visit to the Practice come to Reception and ask us to verify your Patient Access account
  • You will need to show some photo identification, for example your University of Leeds student ID card so we can verify your identity
  • We will usually verify your account immediately, and you will then be able to log on and fully use the service to make appointments, request repeat prescriptions, and update contact details

Appointments

Once you’ve logged in you will be able to see a selection of available appointments with doctors. To book an appointment simply click on the time you want and confirm.  (Note: until you have verified your identity with us you can book only one appointment)

If we have your mobile telephone number we will send you an SMS text reminder about the appointment 24 hours before. If you no longer need the appointment you can cancel it by replying ‘cancel’ to the text, or by logging into Patient Access and cancelling it (please make the effort to cancel your appointment if you don’t need it, someone else will certainly be able to make use of it!)

At the moment we don’t offer nurse appointments through Patient Access. This is because nurses generally book different amounts of time for different procedures, and this is difficult to manage on-line. We are reviewing this at the moment and hope to offer some nurse appointments on-line in the future

Repeat prescriptions

If one of the doctors here has authorised for you to receive repeat prescriptions you will be able to view and order them on Patient Access

Once ordered Patient Access will inform you that your request is ‘Awaiting action’ until we have read your request, at which point the status will change to ‘Accepted’. In most cases as long as one full working day has passed after your request, your prescription will be ready for collection. If there is a problem, for example your medication review is due, we will not be able to issue the prescription until you have seen a doctor for a medication review. We will do our best to contact you if there are any problems

Please ensure the contact details shown in Patient Access include a telephone number and current e-mail address

Contact information

You can use Patient Access to let us know about changes of address or telephone number

Address: Your address may appear in an abbreviated format on this screen, this is because our EMIS computer system limits the address field to a specific width, which affects addresses for University accommodation. If you address is abbreviated there is no need to change it unless it is technically incorrect (i.e. flat number missing)

Telephone number: If you are entering a new mobile number please enter it into the ‘phone’ field not the mobile field – which makes it easier for us to see in the practice

E-mail: please provide a current University e-mail address if you are using our repeat prescription request service, in case we need to contact you about a problem with your prescription request